INTEGRATED MANAGEMENT SYSTEMS - enabling more effective business performance                      
Purpose of the business?

<>What is the purpose of the business and how does the business actually work?

<>What are the processes in the business?

This is because risk is associated with the processes of the business, with what the business actually does.

There is an important document released by the International Organisation for Standardization (the main ISO body).

This document looks at the importance of the ISO 9001 "Process Approach",
ISO 9000 Introduction and Support Package: Guidance on the Concept and Use of the Process Approach.

It identifies the following steps:-

    <> Define the purpose of the organization

<> Define the policies and objectives of the organization


<> Determine the
processes in the organization

<> Determine the
sequence of the processes

<> Define
process ownership

<> Define
process documentation

<> Define the activities within the process


<> Define the
monitoring and measurement requirements

<> Define the
resources needed

<> Verify the process and its activities against its
planned objectives
         

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